HyperBilling switch offers a user-friendly yet all-inclusive solution, covering the full spectrum of Real-Time VoIP Billing, Routing and Call Center features for Wholesale and Retail VoIP providers. You are more than welcome to talk to us if you have any other requirement which is not mentioned here.
- Customers
- Vendor
- Payment gateway
- DID Management
- Virtual PBX
- Reseller
- Reports
- Billing
- Rate managment
- Switch And Settings
- SIP digest (username and password)
- Multiple registrations
- WebRTC
- IP Authentication
- Unlimited sip accounts
- Prepaid and postpaid billing
- Guaranteed real-time billing
- Localization
- Call center supported
- Real-time agent status
- Real-time active calls
- IVR menus
- Call forwarding
- SIP URI forwarding
- Routing call based on time
- Call recording
- Voicemail supported
- Invoices
- Voucher
- Balance history
- Low Balance Notification
- Export CDR
- Trouble ticket
- Multiple trunks per vendor
- Number manipulation
- Localization
- Vendor failover
- SIP digest (username and password)
- IP Authentication
- Restrict channels per vendor
- LCR based on buy rate, round robin, quality, reliability and priority
Paypal
- Allow/Deny user to send payments
- Configure paypal account to receive payments
- Deduct Merchant Fee
- DIDWW API supported
- Unlimited DID per account
- Restrict channels per DID
- Import DIDs via csv file
- Regex based DID forwarding
- Configure setup, monthly, connection charges
- WebRTC
- Call queue
- Agent mapping
- Call queue recording
- Voicemail
- IVR menu
- Call forwarding
- Real-Time call center monitoring
- Abandoned Calls
- Taken calls
- Agent activity
- Talk time
- View own customers active calls
- Manage own customers
- Manage own tariffs
- Manage rates and DID
- Manage own voucher, invoices and trouble ticket
- Manage own email template
- Call detail record
- Summary cdr (duration, average duration, ASR, success calls, profit, margin, markup)
- Real time active calls
- Real time active Agents
- Detailed report of trunk, customers and destinations
- Real time billing
- Bill rounding
- Add/Remove fixed amount on every call
- Support credit limit (prepaid customer limit always zero)
- Endless number of tariff groups and tariff
- Search and update rates by advanced filter
- Support free minutes
- Support connection charges
- Support lose call protection
- Web-based switch configuration
- View switch logs
- View register SIP devices
- Email template
- Configure invoice footer message, full name, address, phone number which will be show in invoice
- Support bulk customer generation
- Support schedule jobs
- Configure SMTP settings
- Upload profile logo and company logo